Guided Processes

Watch short guides on how to use the RBI Intranet. You can read the instructions or watch the video for each guide. Videos only load when you click “Watch video” to keep the page fast.

1

Intro

Introduction to the RBI Intranet — a place to stay informed, support communication, and make it easier for staff members to access tools.

Read instructions (step-by-step)
  1. Open the intranet login/intro page.
  2. Review the purpose of the site.
  3. Continue to the login screen to access your profile and tools.
2

Login screen

Access the RBI Intranet using your assigned login details. Reset your password using “forgot password”, or contact support from the login screen.

Read instructions (step-by-step)
  1. Go to the official RBI Intranet link.
  2. Enter your assigned username/email and password.
  3. If you forgot your password, click Forgot password and follow the reset steps.
  4. If you have an issue, use the support contact shown at the top of the login screen.
  5. After logging in, you’ll land on the dashboard.
3

Profile menu

Manage your profile from the top-right menu: update photo and details, view calendar, change password, set profile visibility, and log out.

Read instructions (step-by-step)
  1. Click the profile icon at the top right to open your menu.
  2. Open Profile to view and update your details (including uploading a profile photo).
  3. Add your birthday so colleagues can see it in the upcoming birthdays panel.
  4. Open Calendar to view upcoming events and personal events.
  5. Open Settings to update your password — then save your changes.
  6. Use Profile visibility to choose what details others can see (name/location/birthday).
  7. Use Log out from the menu when needed.
4

Right side Menu

Open the right-side panel from the home page to see upcoming staff birthdays and access a logout button.

Read instructions (step-by-step)
  1. On the home page, click the small arrow at the top right.
  2. View the upcoming birthdays list for RBI staff.
  3. Use the Logout button if you need to sign out.
  4. Click the arrow again to close the panel.
5

Dashboard

Overview of the dashboard layout — your profile, notifications, and store cart at the top, plus quick access tiles on the left like the RBI Store, Forms, and Directory.

Read instructions (step-by-step)
  1. At the top of the page, locate your profile, notifications, and your store cart.
  2. On the left side, use the quick access tiles for RBI Store, Forms, and the Directory.
  3. Use these tiles to quickly jump to the section you need without searching through menus.
  4. Return to the dashboard anytime to see updates and continue where you left off.
6

News and updates

Find internal announcements and communication from RBI. Browse recent posts, open articles, and stay up to date across the organisation.

Read instructions (step-by-step)
  1. Open the News and updates section.
  2. Scroll through recent posts and announcements.
  3. Click any post to open and read the full article.
  4. Return to the list to continue browsing other updates.
7

Events calendar

A clear overview of RBI important dates. Move between months, preview events, open full details, and add events to your calendar.

Read instructions (step-by-step)
  1. Open the Events calendar.
  2. Use the month navigation to move forward/back between months.
  3. Hover over an event to preview it (if available).
  4. Click an event to open the full event details.
  5. Use the option to add the event to your calendar when viewing the event details.
8

Directory

Use the directory to find staff members’ profiles, roles, and contact information using the search bar at the top.

Read instructions (step-by-step)
  1. Open the Directory page.
  2. Use the search bar at the top to type the staff member’s name.
  3. Click the correct person in the results list.
  4. View their profile, role, and contact details on the profile page.
9

Resources

Access official RBI documents like policies, forms, and templates. View or download what you need.

Read instructions (step-by-step)
  1. Open Resources from the intranet menu/tiles.
  2. Browse the list of documents (policies, forms, templates).
  3. Click a document to view it.
  4. Use the download option (if available) to save the document to your device.
10

RBI Store

Shop approved RBI uniforms (caps, shirts, and more). RBI contributes 50% automatically at checkout. Select sizes and manage your cart.

Read instructions (step-by-step)
  1. Open the RBI Store from the intranet.
  2. Browse the approved uniform items (caps, shirts, etc.).
  3. For shirts, select the correct size first, then click Add to cart.
  4. Click View cart (button) or use the cart icon at the top right.
  5. In the cart/checkout, confirm the 50% RBI contribution is applied automatically.
  6. Proceed to checkout when ready.
11

Checkout: Discounts, Details & Payment Options

This guide covers the checkout process — confirming any 50% discounted products, checking the buyer’s contact details, selecting a pickup location, adding the correct billing address, and choosing a payment option (including how many months to pay off the order).

Read instructions (step-by-step)
  1. Review your cart and confirm any items showing a 50% discount are correct.
  2. Check the buyer’s contact details (name, phone number, and email) before continuing.
  3. Select the correct pickup location (choose the branch/location that applies to the order).
  4. Enter the billing address carefully and confirm it matches the buyer’s details.
  5. Choose your payment option (including the number of months, if paying off).
  6. Double-check everything (discounts, pickup, billing, payment) and then place the order.
Tip: Videos only load when you click “Watch video” to keep the page fast.
12

Help desk

Log issues you’re experiencing (IT, system errors, or anything needing support). Create a new ticket and check ticket status.

Read instructions (step-by-step)
  1. Open the Help desk page.
  2. Use the quick link at the top to Create a new ticket.
  3. Describe the issue clearly (what happened, where, and when).
  4. Submit the ticket for the RBI support team to assist.
  5. Use the link to check your ticket status and follow updates.
13

RBI ESS

Access the Employee Self Service system to manage personal details, HR information, leave requests, and other employee tools.

Read instructions (step-by-step)
  1. Click RBI ESS from the intranet.
  2. You will be redirected to the ESS environment.
  3. From there, access your personal details and HR information.
  4. Use the ESS tools to submit and track leave requests and related actions.